Currently, feedback and questioning are quite heckled approaches in business. However, they are part of these fundamental tools of communication and therefore of management. These are both approaches and tools that strengthen links, raise awareness and initiate skills development. So what about the effectiveness of...
This is the eagerly awaited sequel to Bourbeau’s best-seller, “Heal Your Wounds and Find Your True Self ”, published in 2000. This second tome aims to reveal techniques to work on these famous wounds. Lise Bourbeau’s clear, practical and optimistic stance is, however, slightly deceptive. The...
As true reverse feedback, 360° assessment is used for profiles that have a circular interaction with their environment, namely salespeople, managers and executives (who are surrounded by supervisors, colleagues, subordinates, internal or external customers, suppliers and partners). 360° assessment's initial objective is to achieve an understanding...
Do you sometimes feel like you’re playing a part in a stage play, or like your conversations are part of a role play game in which the rules change depending on the context? In professional relationships, for example, there can be power games, spheres of influence, and rules...
People don’t just communicate with words. Our bodies and faces also provide important information about us. Our posture, gestures, facial expressions, tics, distance, and even our clothing are significant. Paying attention to the body position and gestures of the person you’re talking to lets you understand them better,...
The latest study published by DREES contains some surprising figures from 2014 on women’s role in society: one fifth of the French population believes that a mother’s place is at home, and 15% of the working population would prefer a male manager (compared with only 3% who would...
Recruiting the right person for the right job can become a real headache for HR departments and CEOs when the skills you need are in short supply. These rare skills can sometimes be found a long way from the job market, which is where recruiters normally look. This can be...
Developing communication skills is essential in business, as well as in personal and family life. Indeed, communication is central to our daily lives where our relationships are based on exchanges and interactions. Communication skills Investments in means of communication have never been so high, whether in terms...
You’re meeting a recruiter for the first time, which means you’ve passed the CV and cover letter stage with flying colours. Congratulations! You’re the person the company needs. But now you need to persuade them of this. So, don’t just take a passive role in your interview. Passivity is not viewed as an...
For many years, the American giant Google has been well known for taking particularly good care of its employees. It has tried to do everything to make the company a good place to work. Not only has it renamed its Human Resources department People Operations and hired social...
